SMS is a powerful re-engagement channel and has among the highest open and engagement rates of all messaging channels — 97% of texts are read within 15 minutes. Send texts to convert prospects, drive more purchases, and increase brand loyalty.
SMS coupons have been proven to be very effective in driving sales and revenue. Customers redeem texted coupons 10 times more than other coupons. Use SMS to bridge the gap between online and offline by sending offers to drive in-person visits.
Communicate with your customers in a mobile-first way even when you don’t have an app, when your customers haven’t downloaded your app, and when your customers don’t have a smartphone. Set up smart campaigns with OneSignal’s powerful segmentation to ensure your campaigns reach the right people with the right message.
Create relevant, personalized texts easily through the OneSignal dashboard or automate personalized messages at scale with our robust API. Send SMS to your customers on a global scale, with delivery powered by Twilio.
Make your text messages even more engaging with MMS marketing. MMS messages allow you to send content like images, videos, gifs, and other media formats to make your texts even more exciting and engaging for customers. MMS texts even let you send longer messages when you need to include more in-depth information.
With MMS messaging combined with OneSignal’s powerful software, you’ll be able to reach customers like never before. OneSignal provides you with MMS marketing capabilities that just work.
OneSignal’s customizable web prompt helps you capture your users’ phone numbers and identify your best customers. The slide prompt can automatically synchronize emails, phone numbers, and devices to a single user record for both new and existing users.
Common SMS FAQs
MMS stands for Multimedia Messaging Service. Whereas SMS refers to text-only messages, MMS includes text and rich media such as images, gifs, videos, and emojis. OneSignal offers built-in MMS support, so it's easy to send eye-catching messages without doing any custom development work.
SMS marketing has some of the highest open and engagement rates out of any messaging channel. In fact, 97 percent of texts are read within 15 minutes of receipt. In addition to being a high-performing channel, SMS can empower you to reach a larger audience that may not have opted to receive communication over other messaging channels. Unlike push notifications, SMS doesn’t require that you have a mobile app, so it is a popular mobile-first communication method for eCommerce websites.
You can start sending SMS and MMS with OneSignal! Our free platform will help you get set up in as little as 15 minutes. From there, you can create custom multimedia messages and promotions, collect user phone numbers using our custom web prompts and push notifications, and track engagement using our built-in messaging analytics.
Not all businesses need SMS marketing, but it’s especially useful for businesses that sell products or services. Text messages are a great way to send promotions and convert potential prospects. They’re also an excellent way to keep customers updated on transactional logistics such as order status, delivery updates, flight changes, security alerts, and much more.